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Setting up your account

What the onboarding wizard asks, why it asks it, and how to skip the bits that don't apply to you.

3 min read
Updated 20 days ago
For Public, Members
onboardingsignupfirst-timerolegetting started

Setting up your account

When you first sign in we run a short wizard, about a minute, that captures

just enough to make Badminton Clubhouse useful for you. It lives at

/me/onboarding and adapts to what you tell us, so you only answer what's

relevant.

What you'll be asked

  1. Your name: what your club and other members will see.
  2. Your date of birth: for age-band routing at clubs and Badminton
England registration. You must be 18 or older to have your own account;

under-18s play via a parent or guardian's account.

  1. Why you're here: tick everything that applies:
- I play badminton: find games, join clubs, build a play history.

- I look after a junior who plays: manage your child's club membership.

- I offer services here: coaching, stringing, physiotherapy, etc.

  1. How you play (if you tick "I play"): your skill level, primary
format, and dominant hand. Three quick taps.
  1. Add your first junior (if you tick "I look after a junior"): name
and date of birth. You can add more later from your Juniors page.
  1. Set up your services (if you tick "I offer services"): once you
finish onboarding you can access your services area from your profile page,

where you add the specific services you offer.

  1. Your postcode: required if you play, optional otherwise. Only the
area is shown to others; we use it to find games and clubs near you.
  1. Get the app: install Badminton Clubhouse to your home screen for a
fast, full-screen experience. On Android and desktop you can install in one

tap; on iPhone and iPad you add it from the Safari Share menu (which is also

how iOS lets you turn on notifications). You can skip this and install later

from the prompt on your dashboard. See

Install the app.

  1. Notifications: turn on browser notifications, or skip and configure
them later in your profile. Email is always on.
Tip: The wizard saves each step as you go. If you close the tab partway
through, you'll pick up exactly where you left off next time you open it.

Changing your mind later

Everything you set here can be changed any time from

your profile. The What I'm here for

card at the top of your profile lets you toggle roles on or off, sections of

your profile reveal or hide accordingly. We never delete anything you've

entered; hiding a section just hides it from the page.

If you arrived via an invitation

If a club invited you, the wizard skips the "why are you here" question, the

club already knows you're joining as a member, so it goes straight to the

essentials. Once you finish, your /me dashboard asks whether anything else

also applies (looking after a junior, offering services), so you can grow into

the rest of the platform when you're ready.

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