For Players
Guides for players, guardians and service providers
57 articles in this category
Guardians
Managing Your Juniors
Add, edit, and remove the profiles of juniors you look after as a guardian
15 min readMembersUpdated 2026-07-22
Escalating a co-guardian to platform admin
When and how to ask Badminton Clubhouse staff to remove another guardian on safeguarding grounds
4 min readMembersUpdated 2026-07-10
Paying for a child's fees
How a junior's club fees reach you as their guardian, and how to pay, mark paid, or decline them
3 min readMembersUpdated 2026-07-10
Promoting a Junior to an Adult Account
How guardians help a 16+ junior claim their own adult Badminton Clubhouse account
6 min readMembersUpdated 2026-07-10
Service providers
Your service-provider profile
Manage your coach, umpire, referee, stringer, or other service-provider profile, and claim a public handle
3 min readMembersUpdated 2026-06-01
Becoming a service provider
Anyone can self-declare as a coach, umpire, stringer, photographer, or other service provider, no invitation required.
5 min readMembersUpdated 2026-05-30
Becoming a coach
Register as a coach, add qualifications and CPD that count straight away, and get endorsed by clubs, associations and counties.
4 min readMembersUpdated 2026-05-30
Find a service
How to search for badminton coaches, stringers, physios, umpires, and other service providers on Badminton Clubhouse
3 min readMembers, CommitteeUpdated 2026-06-10
Your Action Centre
One page showing everything that needs your attention across every club, association, and game you're part of.
5 min readMembers, CommitteeUpdated 2026-07-05
Accepting an invitation
How to accept an invitation to join a club, take on a role, or become a guardian
3 min readMembersUpdated 2026-07-11
Understanding Your Dashboard
What the sections on My Dashboard mean and what to do with them
4 min readMembersUpdated 2026-05-15
Your data: request a copy (UK GDPR)
How to download a structured archive of every piece of personal data Badminton Clubhouse holds about you, under UK GDPR Article 15.
4 min readMembersUpdated 2026-07-10
Deleting your data (UK GDPR Art. 17)
How to permanently delete your account and personal data, what we keep and why, the 30-day cooling-off window, and how to cancel.
7 min readMembersUpdated 2026-07-10
Players Directory
Browse and connect with members across every club you belong to
4 min readMembersUpdated 2026-05-15
Getting Around the App
One sidebar at /me for daily use, /{slug}/membership for per-club details, /{slug}/admin for committee work
6 min readMembers, CommitteeUpdated 2026-06-09
Cancelling an erasure request
How to cancel a pending account deletion within the 30-day cooling-off window.
2 min readMembersUpdated 2026-05-30
Using the Club Calendar
Learn how to view club events, filter by your teams, and understand event visibility
11 min readMembersUpdated 2026-07-22
Your notification inbox
Find every alert from your clubs, payments, events and juniors in one place
4 min readMembersUpdated 2026-05-25
Your Profile Settings
Manage your personal information, contact preferences, and account settings
13 min readMembersUpdated 2026-06-01
Your public profile
How to share your Badminton Clubhouse profile, and what's actually shown.
2 min readMembersUpdated 2026-05-08
My Statistics
Track your performance and game history from club sessions
5 min readMembersUpdated 2026-05-10
Your Payments
View outstanding payments across every club, see your payment history, and find bank details for transfers
7 min readMembersUpdated 2026-05-15
Sending Feedback
Report bugs, suggest ideas, or share general feedback directly from the app
2 min readMembers, CommitteeUpdated 2026-05-10
Your Games
Friendly games you're hosting or have joined, Hosting / Joined / Past tabs, with visibility filters
2 min readMembersUpdated 2026-05-15
Installing the App on iPhone
Add Badminton Clubhouse to your iPhone Home Screen so you can receive push notifications.
3 min readMembersUpdated 2026-06-08
Your Activity History
Past event attendance and game results for you and your juniors, split into Events and Games
3 min readMembers, guardianUpdated 2026-07-21
Linking your Badminton England membership
Record your BE number and tier on your player profile so your club can confirm eligibility for BE-sanctioned competitions.
3 min readMembers, CommitteeUpdated 2026-05-26
Paying for things: cards, Apple Pay, Direct Debit and refunds
How payment requests work, what each rail looks like, when you'll get a receipt, and what happens if a payment fails or you need a refund.
5 min readMembersUpdated 2026-05-23
Responding to a session invitation
When a club approves your visit request onto a capacity session, you get an invitation to confirm or decline. A seat is held for you until you respond or the deadline passes.
2 min readMembersUpdated 2026-06-09
Settings
Account, security, notifications, and the danger zone where you can permanently delete your account
2 min readMembersUpdated 2026-05-15
Associations
What an association is, how it relates to your club, and what its competitions look like once the association surface ships
4 min readMembers, CommitteeUpdated 2026-06-09
Counties
What a county BA is, and where county admins land on the platform
2 min readCommitteeUpdated 2026-06-09
Your player area
Your daily-use surface across every club you belong to, a single sidebar at /me with optional per-club filtering
8 min readMembersUpdated 2026-06-02
Invitations from Clubs
View and respond to invitations from clubs that want you to join, both for you and for any children you guardian
5 min readMembersUpdated 2026-07-11
Finding and Joining a Club
Use Find a club to browse local clubs and decide how you want to engage, follow, request a visit, or apply
5 min readPublic, MembersUpdated 2026-06-10
How to Find and Join a Game
Browse casual games near you on Find a Game, join a slot, message the host, and add the game to your calendar
5 min readPublic, MembersUpdated 2026-06-10
My Applications
Track every application you've submitted to clubs, see decisions, and withdraw applications you've changed your mind about
4 min readMembersUpdated 2026-07-11
Switching Your Roles On and Off
Use the Your roles card in Settings to turn the player, guardian, and service-provider sides of your account on or off
3 min readMembersUpdated 2026-07-21
How to Host a Casual Game
Create a casual badminton game on Find a Game, manage slots, cancel or mark complete, and look after your reliability score
5 min readMembersUpdated 2026-05-07
Photo Consent
Control whether each of your clubs can use photos of you in their communications
3 min readMembersUpdated 2026-05-07
Deleting Your Account
How to permanently delete your Badminton Clubhouse account, the 30-day cooling-off, and what happens if you guardian a child
4 min readMembersUpdated 2026-05-30
Research Surveys
What surveys are, how to opt in or out, and what happens to your answers
4 min readMembersUpdated 2026-05-18
Finding a way to help
Browse volunteer opportunities at local clubs and apply to lend a hand
3 min readPublic, MembersUpdated 2026-06-26
Safeguarding records
Recording your DBS, safeguarding training, and seeing the incident reports you've filed
3 min readMembersUpdated 2026-07-22
competitions12
Submitting a match-card as captain
After a league night, the home team's captain enters the per-rubber result so the league table can update. Here's how.
5 min readMembersUpdated 2026-06-11
Entering a competition
How to enter a singles or doubles competition yourself, invite a partner, pay any entry fee, and withdraw.
4 min readMembersUpdated 2026-07-10
Entering a series and paying once
How to enter a multi-section cup or tournament series, pick your sections, choose a partner for each pair section, and pay a single combined fee.
3 min readMembersUpdated 2026-07-01
Understanding handicaps
What the start scores mean in a handicapped competition, and how the winner is decided on the net result.
2 min readMembersUpdated 2026-07-05
Verifying a match-card
When your opposite number submits a match-card, you have a window to confirm it or contest it. Here's how the verification flow works.
5 min readMembersUpdated 2026-06-11
Reading the league table
What every column means, how points and tie-breaks work, and where penalty points fit in.
6 min readMembersUpdated 2026-07-04
Submitting a singles or pairs result
How to enter the result of a singles or pairs match, what your opponent confirms, and when results post straight away.
4 min readMembersUpdated 2026-07-10
Your association registrations
Where to see which association seasons you are personally registered in, and what each status means.
3 min readMembersUpdated 2026-06-16
Box league periods and movement
What a period is, what happens to your box when it rolls over, and the notifications you get.
3 min readMembersUpdated 2026-07-08
Playing in a box league
Find your box, arrange your games, report results, and see how you move up or down between periods.
2 min readMembersUpdated 2026-07-08
Arrange your own fixture and message your opponent
How to agree a date and venue for a self-arranged fixture, message the other side in the fixture thread, and what to do if they don't turn up.
3 min readMembersUpdated 2026-07-05
Challenging on the ladder
How ladder positions work, who you can challenge, and what happens when you win, lose, or decline.
3 min readMembersUpdated 2026-07-08